Shipping policy
Shipping Policy Last updated: 25 November 2025
Processing Time
- Orders are usually processed and dispatched within 1–3 business days (Monday–Friday, excluding public holidays).
- Pre-orders and limited-edition collectibles may have longer stated dispatch times.
Shipping Methods & Costs (Australia) We ship via Australia Post and trusted couriers. Rates are calculated at checkout based on weight and destination. Sample rates (note this may change based on weight and destination) include:
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| SA Metro | $9.95 | $14.95 |
| Rest of Australia | $12.95–$19.95 | $19.95–$29.95 |
| Free Shipping | On orders over $150 (Standard only) | — |
International Shipping Currently unavailable. We are working on adding international options.
Delivery Timeframes (business days after dispatch)
- Standard: 2–8 business days (depending on location).
- Express: 1–3 business days. These are estimates only — delays may occur due to public holidays, weather, or carrier issues.
Tracking You will receive a tracking number via email once your order ships.
Shipping Address You are responsible for providing a correct and complete shipping address. We are not liable for lost parcels due to incorrect addresses.
Lost or Delayed Parcels If your order has not arrived within 14 business days (Standard) or 7 business days (Express) of dispatch, contact us at admin@regionalreload.com.